Recent Water Damage Posts

How to Avoid Common Mistakes When Navigating Water Damage Insurance Claims

1/23/2024 (Permalink)

Drying equipment on carpet floor. Having insurance coverage is essential for mitigating the financial impact of such incidents.

Water damage can strike unexpectedly, causing substantial harm to homes and possessions. Having insurance coverage is essential for mitigating the financial impact of such incidents. However, understanding the intricacies of water damage insurance can be challenging. In this blog, we explore common pitfalls to avoid when navigating water damage insurance coverage.

Know Your Policy

One of the most common pitfalls is a lack of understanding about the specifics of your insurance policy. Policies can vary widely, and it's crucial to know the extent of your coverage, including what is and isn't included. Regularly review your policy and seek clarification from your insurance provider if needed.

Gradual Damage Exclusions

Some policies may exclude coverage for damage that occurs gradually over time, such as a slow leak. It's essential to address such issues promptly and document them to demonstrate that you took reasonable steps to prevent further damage.

Flood Damage

Standard homeowners' insurance typically doesn't cover flood damage. Many homeowners discover this only after a flood occurs. To protect against this, consider purchasing a separate flood insurance policy through the National Flood Insurance Program (NFIP) or a private insurer.

Sewer Backup Coverage

Sewer backups can lead to extensive water damage, but not all policies automatically include coverage for this type of damage. Check your policy to see if sewer backup coverage is included, and consider adding it if not.

Mold Coverage Limitations

While some insurance policies cover mold remediation, there may be limitations on the amount of coverage provided. It's essential to understand these limits and, if necessary, purchase additional coverage for mold-related expenses.

Neglect and Maintenance Exclusions

Insurance policies often exclude coverage for damage resulting from neglect or lack of maintenance. Regularly inspect your home, address maintenance issues promptly, and keep records of your efforts to demonstrate diligence in preventing damage.

High Deductibles

Pay attention to your insurance deductible, as it can significantly impact your out-of-pocket expenses. Understand how much you're responsible for paying before insurance coverage kicks in and consider whether adjusting your deductible makes financial sense for your situation.

Documenting the Damage

Proper documentation is crucial when filing a water damage insurance claim. Take detailed photographs and videos of the damage, keep a record of communication with your insurer, and hold onto receipts for any expenses related to temporary repairs or accommodations.

Delayed Reporting

Timeliness is key when it comes to reporting water damage. Some policies may have strict reporting timelines, and delayed reporting can result in claim denials. Report water damage as soon as it occurs, providing all necessary documentation.

Excluded Causes of Water Damage

Insurance policies may exclude coverage for certain causes of water damage, such as damage resulting from a lack of waterproofing or the use of faulty materials during construction. Be aware of these exclusions and take preventive measures.

Navigating water damage insurance can be complex, but awareness of potential pitfalls is the first step to avoiding financial setbacks. Regularly review and understand the terms of your policy, address maintenance proactively, and promptly report any water damage incidents. By being proactive and well-informed, you empower yourself to navigate the intricacies of water damage insurance coverage and ensure a smoother claims process when the need arises.

How Water Damage Can Raise Your Electricity Bills

10/14/2023 (Permalink)

Dark yellow stain on a ceiling due to a water leak. Addressing water damage and improving your home's energy efficiency go hand-in-hand.

Wichita, KS, is known for its ever-changing weather, which includes heavy rains and occasional flooding. While water damage is a concern for homeowners, it's also essential to consider the long-term impact on your home's energy efficiency. In this blog, we'll explore how water damage can affect your home's energy efficiency and provide valuable insights into retrofitting solutions that can save you money in Wichita's climate.

Insulation Inspection and Replacement

Water damage can compromise your home's insulation, leading to reduced energy efficiency. Over time, wet insulation becomes less effective, allowing heated or cooled air to escape. Regularly inspect and replace damaged insulation to maintain your home's energy efficiency.

Sealing Leaky Areas

Water damage can weaken the structural integrity of your home, leading to gaps and cracks that allow drafts to enter. Sealing these areas can prevent heat loss during winters and cool air loss in the scorching Wichita summers, reducing energy bills.

Window and Door Upgrades

Water damage can also affect windows and doors, leading to air leaks. Consider upgrading to energy-efficient windows and doors, which not only provide better insulation but also enhance your home's aesthetics.

Roof Repairs and Coatings

A damaged roof can lead to water intrusion and energy loss. Regular roof maintenance and coatings can help prevent water damage and improve your home's energy efficiency by reflecting sunlight and reducing heat absorption.

HVAC Efficiency

Water damage can affect your HVAC system's efficiency. Ensure your HVAC system is properly maintained, and consider upgrading to an energy-efficient model to reduce energy consumption.

Basement Waterproofing

Basements are prone to water damage. Waterproofing your basement can not only prevent water damage but also improve the overall insulation of your home, making it more energy-efficient.

Attic Ventilation

Proper attic ventilation is essential for regulating temperature and moisture. Ensure your attic is well-ventilated to prevent moisture buildup that can lead to water damage and reduce energy efficiency.

Stormwater Management

Implement effective stormwater management solutions to redirect water away from your home's foundation. This proactive approach can prevent water damage and maintain your home's structural integrity.

Professional Restoration Services

In case of water damage, rely on professional restoration services like SERVPRO®. Prompt and thorough water damage restoration can prevent long-term energy efficiency issues.

Addressing water damage and improving your home's energy efficiency go hand-in-hand in Wichita, KS. By taking proactive measures to prevent water damage and retrofitting your home for energy efficiency, you can enjoy lower energy bills, increased comfort, and a more resilient home. If you're dealing with water damage in Wichita or considering energy-efficient retrofits, contact SERVPRO® of Northwest Wichita for expert guidance and restoration services. We're here to help you protect your home and your wallet.

Step-by-Step Guide: How to Replace a Toilet with Confidence

7/24/2023 (Permalink)

Replacing a toilet may seem like a daunting task, but with the right guidance and a bit of DIY spirit, it can be a manageable project that saves you money and gives your bathroom a fresh look. Whether you're upgrading to a more efficient model or addressing a broken or outdated toilet, this step-by-step guide will walk you through the process of replacing a toilet with confidence. So, roll up your sleeves and let's get started!

Gather the Necessary Tools and Materials

Before diving into the replacement process, make sure you have all the tools and materials you'll need. This typically includes a new toilet, wax ring, toilet bolts, adjustable wrench, plunger, sponge or towels, putty knife, and a bucket.

Shut Off the Water and Drain the Tank

Locate the shut-off valve near the base of the toilet and turn it clockwise to shut off the water supply. Flush the toilet to drain the tank and remove as much water as possible. Use a plunger or sponge to remove any remaining water from the tank and bowl. Place towels or a bucket nearby to catch any drips during the process.

Disconnect the Water Supply Line

Using an adjustable wrench, loosen and disconnect the water supply line from the bottom of the toilet tank. Have a towel handy to catch any residual water that may drip out. Set the supply line aside.

Remove the Toilet

Next, remove the nuts or bolts securing the toilet to the floor. These are typically located at the base of the toilet. Use an adjustable wrench to loosen and remove them. Gently rock the toilet back and forth to break the seal created by the wax ring. Once loose, lift the toilet straight up and place it on the towels or in a bucket.

Prepare the Area for Installation

With the old toilet removed, clean the area around the flange and remove any old wax residue. Inspect the flange for damage or cracks. If necessary, repair or replace the flange before proceeding.

Install the Wax Ring and Toilet Bolts

Place a new wax ring on the flange, ensuring it is centered and properly aligned. Insert the toilet bolts into the slots on the flange. These bolts will hold the new toilet in place.

Position and Install the New Toilet

Carefully lower the new toilet onto the wax ring and align it with the bolts. Apply gentle pressure to compress the wax ring and create a watertight seal. Once aligned, press the toilet firmly onto the floor to secure it in place.

Secure the Toilet and Reconnect the Water Supply Line

Using the nuts or bolts provided with the new toilet, secure it to the floor by tightening them with an adjustable wrench. Be careful not to overtighten, as this can damage the toilet or the flange. Reconnect the water supply line to the fill valve on the bottom of the toilet tank, ensuring it is tightened securely.

Test for Leaks and Reconnect the Water Supply

Slowly turn on the water supply by rotating the shut-off valve counterclockwise. Allow the tank to fill and check for any leaks around the connections and base of the toilet. If necessary, make adjustments to eliminate any leaks.

Once you've confirmed that there are no leaks, give the toilet a test flush to ensure proper operation. Clean up any excess water or residue and dispose of the old toilet following local regulations. By following these step-by-step instructions, you can confidently replace a toilet and give your bathroom a functional and aesthetic upgrade. Remember to gather the necessary tools and materials, shut off the water supply, disconnect the water supply line, remove the old toilet.

How To Clean Up After Sewage Damage

3/16/2023 (Permalink)

A sewage backup is a very serious issue and can cause a lot of damage to your home. It's important that you take the time to clean up after sewage damage in your home or business as soon as possible, but it's also important that you do so safely. We always recommend calling in professionals to deal with the aftermath of a sewage backup. Below are the steps they will take.

Prevention is better than cure.

Prevention is better than cure. It's a saying that's been around for ages, and it holds true when it comes to sewage damage in your basement. The best way you can prevent this disaster from happening is by checking your plumbing system regularly and making sure that everything is working properly. If you have any concerns about the state of your plumbing, don't hesitate to call in a professional plumber who can inspect it for problems before they become serious issues.

Safety First

Before you begin the cleanup process, it's important to take a few precautions. First and foremost, make sure that everyone is out of the affected area.

Next comes personal protective equipment (PPE): rubber boots, gloves, and eyewear are essential items here--don't touch anything without these on! You'll also want a mask over your mouth so you don't breathe in any sewage-related bacteria or viruses that might be present in the water.

Locate The Source

When you're dealing with a sewage backup, you'll want to do is locate the source of the problem. If there's no main shut-off valve in your basement or crawlspace, look for it on an outside wall near where water flows into your home. Then turn off all water sources (including toilets) from there until everything stops flowing into the area where sewage backup occurred.

Clear The Affected Areas

Once you have removed all of the water, it is important to remove any damaged materials. Anything that has been saturated with sewage should be discarded as it could cause further damage to your home or basement. In addition to removing any damaged items, be sure to remove any debris that could cause further damage if left behind after cleanup. It's also advisable for homeowners who are unsure whether something is contaminated to not touch it at all until professionals can asses the affected materials.

Remove Sewage Water

Now that you've removed the sewage water, it's time to begin cleaning up your basement. The first step is using a wet/dry vacuum to remove as much of the remaining liquid as possible from your basement flooring and walls. After removing as much water as possible with a wet vac, soak up any remaining moisture in hard-to-reach areas like corners and edges of rooms.

Clean & Sanitize

You should also clean and sanitize the affected area. If you have sewage damage in your basement, use a disinfectant to clean the affected area. A disinfectant will kill any bacteria that might be present in the water or on surfaces where it has been touched and prevent mold and bacteria growth. Professionals will also use special equipment and cleaning solutions to remove any odor left behind.

Dry Out The Area

The last step of removing moisture after a loss is to dry out the area. To do this effectively, you'll need to use powerful fans and dehumidifiers. Fans will help circulate air throughout your home, which helps with drying out the affected area. Dehumidifiers are another way of removing moisture from the air, as they pull water from their surroundings and store it in a tank for later removal from your home.

Sewage Backups Can Be Cleaned

Sewage backup can be cleaned up, but it takes a lot of work by trained professionals. If you're not careful, you could make your problem worse or spread it to other parts of your home.

In order to prevent sewage backups in the future, we recommend that you call a professional plumber to check out your pipes and drains regularly. They will be able to tell if there are any problems with them and fix them before a loss occurs.

If your home or business has suffered from a sewage backup, it is important to call in professionals who have experience dealing with this type of damage. They will know how best to handle the situation and get your property back up and running again!

6 Reasons You Should Call a Water Damage Specialist

2/14/2023 (Permalink)

If you’re like most property owners, you probably haven’t considered the importance of hiring a water damage specialist. You may think that it won’t be necessary unless a flood or pipe break occurs, but there are many reasons why you should call one even if your property only sustains minor flooding. These include:

An expert knows exactly what is needed and isn't needed.

If you are in the middle of a water emergency, it can be hard to know what needs to be done and what can wait. This is where expert help comes in handy. Experienced technicians have seen it all before and know what steps need to take place immediately, and which ones can wait until later. They will also know how best to handle your belongings so they aren't damaged during the drying process.

Experts also understand that sometimes there isn't any visible sign of water damage while hidden areas still have it. Hidden mold spores are especially dangerous because they're not visible and can cause long-term damage if not treated properly right away!

They have the right equipment to extract and dry.

Having the right equipment to extract and dry is essential. If you have a professional come in, they will have the right equipment to extract and dry. This is important because it will help you get your job done faster.

When it comes to water damage repair services, hiring an experienced company that has been around for many years is always best. Finding a local business with reviews online can be helpful when determining which companies offer these services at affordable rates while also offering quality service (and not just cheap prices) — this way you'll know that your needs will be met by someone who knows what they're doing!

They know the best method of drying to prevent secondary damage.

It's important to understand that there are various drying methods and the best way to dry depends on the type of material, the extent of damage, and the size of the area. For instance, if there is mold growth due to standing water and humidity, you may want an expert like us who has experience in eliminating mold as well as drying out your property after a flood or storm.

While some people believe that using fans will be enough to dry out their home after a flood, this isn't always true. In fact, using fans can lead to secondary damage because they can blow around debris or other items throughout your home and cause more damage.

They can identify hidden water damage and mold.

You can’t see mold, but it can be in places that are hard to spot. Mold can grow behind walls and under carpets, so it’s important that a water damage specialist inspects these areas as well. When you call us for help with your water cleanup, we will perform thorough inspections of all of these areas before making any repairs or replacements.

They can save you time, which saves you money.

A pro is trained to handle the situation quickly and efficiently, which will save you time and money. Water damage can cause a host of problems that may not be immediately apparent. For example, mold growth is a common side effect of water damage that can cause significant damage if not addressed properly.

An expert knows how to properly document their work for insurance claims.

If you're thinking about making a claim, a water cleanup specialist knows how to properly document their work for insurance claims to ensure that you get the proper compensation. Documentation is also important for future reference so that if any problems arise in the future, the issue can be fixed quickly and with the least amount of hassle or expense. Documentation is needed for upgrades and maintenance work as well because it will help determine what needs to be replaced or repaired before fixing it.

It's always better to call an expert!

In the event of a water disaster, it's always better to call an expert! The pros are trained in handling your situation and have the right equipment on hand to help you get back on track quickly. They can save you time, and money and even prevent secondary damage.

A water damage specialist is the only person who can properly clean up the mess and make sure that your home or business is safe to occupy. The more you know about how these professionals do their job, the more confident you will be when hiring one for your own needs. If you need help finding a water damage expert in your area, please contact us today.

What is Water Extraction and Why is it Necessary?

1/19/2023 (Permalink)

Water extraction is the process of removing water from a building, whether it's a single room or an entire mansion. Extraction can be necessary for everything from homes to offices to factories and warehouses. There are many reasons for this, including floods, storms, leaks, and other types of water damage. Extraction is also necessary in cases where there's been a broken pipe or burst pipe that has resulted in flooding throughout a structure.

Water Extraction

Water extraction is a process that removes water from a building. It is often necessary after flooding or fires because it removes the water and helps prevent mold and mildew growth. Water removal also prevents structural damage to homes.

Another reason why water extraction is needed: when you think about the amount of time it takes for water to dissipate from your home, you may be surprised at how much moisture remains in the walls and on surfaces such as floors and ceilings after all this time. If left unchecked, these residuals can cause mold and mildew growth - which can worsen if not properly addressed.

Water removal will help prevent all these issues so that your property returns back to normal quickly!

How To Find A Water Extraction Company?

Water damage restoration is a complex process, so it's important to find a company with experience in this field. If possible, ask for references from other clients who've used their services. You can also look at online reviews and ratings to get an idea of how they're viewed by previous customers.

Look for reliable companies with great reputations in the water damage restoration industry, as well as those that are licensed and insured (you will likely be required to have the same coverage).

Steps In The Water Extraction Process

When you need water extraction services in Wichita, KS, we follow a four-step process. The first step is to determine the extent of the damage. Then, we will extract the water from your carpet. Next, we will clean and disinfect the area. Finally, we will deodorize the area to remove any lingering odors

Why Is It Important To Contact A Professional?

Water extraction is a powerful tool, but it's not something to be taken lightly. The process of removing water from a home or business must be done with care and precision. A professional will have the training, equipment, and certification needed to do the job right. They also have insurance that covers any damage caused by their work (if you're hiring an independent contractor).

SERVPRO offers professional water extraction and carpet cleaning services.

If you have flood damage or water damage to your home or business, SERVPRO of NW Wichita is here to help. SERVPRO of NW Wichita can begin work immediately following your emergency event and can provide 24/7 services for water extraction and carpet cleaning services. We are also certified by the IICRC as Water Damage Restoration Specialists, which allows us to train our employees in the proper procedures for handling water removal and mold remediation.

Water extraction is a necessary service for those who have had water damage in their home or business. SERVPRO is the best option for water extraction and carpet cleaning services. If you need help removing excess moisture from your home or business, contact us today!

Can Drain Cleaners Damage Pipes?

11/12/2022 (Permalink)

Drain Cleaners and Damaged Pipes

Drain cleaners work by filling your pipes with powerful chemicals that break down clogs. However, these same chemicals can damage your pipes if you don't take proper care. The best way to protect your pipes is to avoid using drain cleaners altogether—but if you do use one anyway, here's what you need to know:

Choosing a Drain Cleaner

If you have a drain clog, you're probably looking for a quick and easy solution. While there are plenty of options out there that will get the job done, some can be harmful to your pipes and septic tank. So before you run out and grab the first bottle you see in the store aisle, take some time to read the label and make sure it's safe for your home.

Drain cleaners contain sodium hydroxide, also known as lye. In addition to the chemical reaction that allows drain cleaners to dissolve clogs, they also cause corrosion in pipes and fixtures. The corrosion causes erosion of metal surfaces, which can lead to water leakage or blocked drains.

Drain Cleaners Damage Septic Systems, Tanks, and Pipes

Drain cleaners can damage pipes. Drain cleaners can also damage septic systems, as well as septic tanks. If you have a drainage system for your home or business, it's important to understand how drain cleaners work and what their effects are on the pipes, pumps, and other equipment that make up your system.

Alternative Options

The alternative solution is a plunger or plumber's snake. Plungers work by creating a vacuum suction that can break down blockages in sink drains and shower drains. You just have to stick the plunger over the drain opening and plunge up-and-down until you've cleared your clog! Plumbers' snakes are long flexible rods with small hooks on one end which are inserted into your pipes so they can pull out debris from within them like grease buildup from cooking oils (a common source of clogs). Both methods take more time than using chemical drain cleaners but will save you money on repairs later down the road when those corroded pipes start leaking water everywhere!

Drain cleaners are a quick and easy way to clear a clogged drain, but they come with risks. If you have any concerns about the safety of using them in your home or business, it’s best to avoid them altogether. There are other ways to remove blockages from your pipes that won't damage them—such as using a plunger or hiring professional plumbers—and these methods are usually much safer for both humans and their surroundings than harsh chemicals like chlorine bleach or lye-based products.

If you have a water leak from a clog, give SERVPRO of NW Wichita a call! We will have your Wichita home back to normal in no time!

Tips on Flood Readiness for Your Business

7/27/2022 (Permalink)

Unpredictable weather conditions can cause rising floodwaters and threaten your business with physical damage and loss of revenue. With preparation, your risk of significant damage lessens. Taking a few precautionary measures can save you from having to clean up major water damage and lose valuable time. Consider implementing the following:

Emergency Preparedness Plan

Whatever your existing risk level, you may experience less damage to your business if you prepare by:

  • Compiling an emergency resource box or closet that includes water, flashlights, batteries and a first aid kit
  • Signing up for emergency notification services in your area
  • Finding phone numbers for a local water restoration company
  • Keeping up with preventive maintenance practices, such as cleaning gutters and storm drains
  • Posting building evacuation routes in a central location

The type of plan you require depends on your level of risk for severe weather and water damage.

Risk Assessment
Consult with your city planning department, local weather agencies and nearby property owners to determine the history of flooding in your area. Knowing your risk level helps you plan for any vulnerable elements related to your structure or location. Your business insurance agent may also be able to help you determine your risk, and the Federal Emergency Management Agency provides risk maps and other resources.

Staff Training
If you discover that you bear a flood risk, it is important to involve your workforce in emergency preparedness. From broken pipes to threatening floodwaters, your staff can be helpful in helping prevent serious water damage. A little preparation can teach them what to do and how to work together effectively in an emergency. Your local emergency response personnel or water remediation specialist may generally be willing to help you design a plan for your unique situation.
If your Wichita, KS, business endures a flood event, you will likely be glad you spent time preparing. Water cleanup and restoration can be disruptive, but adequate preparation can reduce the impact of severe weather on your property and your bottom line.

How To Handle Leaking Water in a Light Fixture

4/23/2022 (Permalink)

How to Fix a Light Fixture That Is Leaking Water

Leaking and flooding are generally easy to spot in Topeka, KS, especially when it occurs in common spaces such as your basement or under your sink. However, a ceiling leak is much less obvious if your everyday activities do not include staring at the ceiling. If a pipe burst overhead, you could have a real problem that goes unnoticed until you look up and see water in light fixtures or stains on your ceiling tiles. If your light fixtures are filled with water, you should take these immediate steps:

  • Shut off the electricity
  • Turn the main water valve off
  • Call for help

Cutting the Power Off

The most important step above all the others is turning off the electricity. Water acts as a conductor and can spread the electric current to anything it touches, resulting in an electrical shock. Turning off the electricity is the best way to protect you and your household from accidental shock. Once you have cut the power at the breaker box, test dry appliances in the room to ensure the power is truly off. Do not touch or turn on the affected light fixtures.

Stopping the Water

Once the electricity is cut off, shut off the main water valve. Shutting off the water stops additional water in light fixtures from collecting. If you see any water collecting on your floor, put towels down to soak up the water and prevent additional damage.

Hiring the Professionals

When dealing with water and electricity, you should never attempt to fix the problem yourself. Call a plumber to fix the broken pipe and hire an electrician to replace your fixtures and test your electrical system to make sure it is safe to operate again. Enlist the help of water cleanup and restoration service to repair any ceiling damage.
If you find water in light fixtures and ceiling tiles, get help right away. Turning off the power, shutting off the water and hiring professionals is the fastest and safest way to fix the problem and get your home back up and running.

How To Protect Your Business From Frozen Pipes

3/29/2022 (Permalink)

Air mover and dehumidifier placed on carpet Commercial water damage in Maize, KS.

Water damage can arise from a variety of situations all year long. In the winter, it is especially important to protect your Maize, KS, business from frozen pipe bursts.

Preventing Frozen Pipes

Just like homeowners, business owners face the risk of frozen pipes every winter. Fortunately, there are many steps that can be taken to prevent this issue. The following are situations that increase the likelihood of pipes freezing:

  • Temperatures below 20 degrees Fahrenheit
  • Temperature fluctuations
  • Lack of insulation

To prevent frozen pipes, keep the indoor temperature as consistent as possible during the day and night. This prevents the temperature fluctuations that can lead to frozen pipes. If your business has pipes inside cabinets, leave the cabinet doors open to allow warm air to reach the pipes. Insulating the pipes themselves is another effective way to keep the water from freezing. In certain situations, particularly if you know uninsulated pipes are going to be exposed to particularly cold temperatures, leaving a small trickle of water running can help keep the water from freezing in the pipes.

Cleaning Water Damage

Unfortunately, water damage cannot always be prevented. If your commercial building experiences water damage from broken pipes, you may be able to perform the water cleanup yourself. First, extract the standing water using pumps or a specialized vacuum. Then dry out the remaining moisture using fans and dehumidifiers. If the humidity outside is low, you can open windows and doors to increase airflow. Next, clean and sanitize the affected areas. Finally, begin making repairs to damaged items. Depending on your skill level and the severity of the damage, you may be able to make the repairs yourself. More complex damage may require the services of an experienced restoration company.
Freezing pipes can burst and cause water damage which can lead to structural problems and mold growth. Fortunately, with a little preventive action and quick cleanup when necessary, these problems can likely be avoided.

How Much Damage Can a Toilet Overflow Cause?

1/24/2022 (Permalink)

Types Of Damage a Toilet Overflow Can Cause

A flooded toilet can cause damage on one or more floors of a home in Haysville, KS. You should immediately contact a plumber upon noticing signs of a blocked drain line and take measures to limit sewer damage. Here are some of the types of damage a toilet overflow can cause.

Contaminated Water

Water from a toilet overflow is almost always contaminated. Restoration professionals categorize water damage into three categories:

  • Category One clean water, originating from supply lines
  • Category Two contaminated water, from showers or appliances
  • Category Three contaminated water containing solid waste

Water from a flooded toilet is likely either Category Two gray water or Category Three black water. Either category of sewer damage calls for disinfection in addition to cleaning and drying.

Damaged Building Materials

Contaminated water can permeate porous materials such as carpet or drywall. These materials cannot be completely disinfected, and may pose a continued risk of microbial growth. For this reason, mitigation experts recommend tearing out these materials prior to disinfecting and drying the area. Carpet, drywall, or damaged ceilings on a lower floor can be replaced during the restoration process.

Secondary Damage Risks

If damage is not cleaned up quickly or disinfected, there may be an increased risk of several types of secondary damage. Here are a few of the most common forms of additional damage:

• Bacteria
• Staining
• Mold

Immediate mitigation and timely cleanup can limit the extent of primary and secondary damage. Try to keep water from spreading until a plumber arrives to clear the drain line blockage.

If you are not sure how to handle sewer damage, rely on a sewage company in Haysville, KS. Although homeowners insurance probably will not cover the drain blockage, the damage that results should be covered. This may not be the case if the issue is due to a backup in an outside sewer or drain.