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Fire & Water - Cleanup & Restoration

After the Flood: Make the Most of Your Insurance Claim

7/12/2018 (Permalink)

Be sure to file your flood claim within 60 days of the actual flood event.

Now that the flood waters have receded, it’s time to survey the damage and take steps to restore your property. As the holder of a flood insurance policy, you are already ahead of the curve—but there still may be significant work to be done before you can collect on a flood claim. Here are some steps that can help guide you through the process in Wichita, KS.

1. Stay safe. Take every precaution to be certain your home is safe to enter and that there is no threat of further flooding, electrical mishap or collapsing infrastructure. Assume that water is unsafe for human consumption.

2. Contact your insurance company. Contact your insurance claims adjuster as soon as possible. Provide him or her with cell phone and/or email contact information so you will be readily available for an onsite visit.

3. Document the damage. Take photos of the damage to document your loss. If you have pictures of the areas prior to the flood, it would be useful to have them on hand for comparison.

4. Start the cleanup. Begin the cleanup process and call a restoration specialist in [City, State], if needed. If the adjuster has not yet made his or her assessment, be sure to note everything you intend to include on the flood claim. Make a list of lost and damaged items and include dates of purchase, estimated values and receipts, if possible.

5. Retain evidence. Keep any damaged materials you may remove from the house as the adjuster may need to see them for proof of loss purposes. If possible, store these damaged materials outside on your property.

6. Work with your insurance company. Once the adjuster arrives and finishes the assessment, you will likely be asked to sign a proof of loss statement that will follow specifications as set forth in the insurance policy.

Be sure to file your flood claim within 60 days of the actual flood event. By following these steps, you can be assured of the greatest possible chance for a successful insurance settlement. For more information, visit http://www.SERVPROnorthwestwichita.com/.

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